Refund policy
30-Day Return Guarantee
If you change your mind about your purchase, we’re happy to offer a refund, subject to the following conditions:
- Items must be returned within 30 days of purchase with proof of purchase.
- Items must be unworn, unused, and in their original packaging with all tags attached.
- Refunds will be issued to the original payment method, excluding delivery charges, after we receive and inspect the returned item.
- You are responsible for any return shipping costs (excluding return shipping), including conversion fees and applicable local or international taxes.
If you wish to return an item after the 30-day window, we will issue store credit instead of a refund, provided the item is in its original packaging with tags attached. If tags are not attached, we will be unable to issue a refund or store credit.
To start a return, please login to our self-service returns portal at this link (or by inputting this URL into your web browser: https://59918b-93.returnrabbit.app/login). If you need additional help, please contact us at [email protected].